What is our policy on privacy?
At EUROPERFUMERY LTD, we are committed to protecting your privacy. When you place an order with us we need to know your name, email address, telephone number, delivery address and payment details. We collect information about you for 2 reasons: firstly, to process your order, and second to keep you up to date with its progress.
We also want to be able to inform you of any product updates or promotions. Accordingly www.1Perfumery.co.uk may choose to contact you by email with our newsletter, packed with new product information, competitions and special offers. If you don't want to receive the newsletter, then please remove the tick from the box on the delivery details page by clicking on it. We will not sell, loan, or share any information regarding our customers to any third parties unrelated to EUROPERFUMERY LTD or its affiliated companies.
Because the Internet is global, your information may be transferred outside the EEA (European Economic Area) to countries that do not have similar data protection legislation during use as set out in this policy. However we have taken the steps set out above to keep your information secure. By submitting your information you consent to these transfers.
If you have any questions/comments about privacy, please email us.
What is your policy on the contents of the site?
EUROPERFUMERY LTD provides this site on an "as is" basis and makes no representations or warranties of any kind with respect to this site or its contents and disclaims all such representations and warranties. In addition, EUROPERFUMERY LTD makes no representations or warranties about the accuracy, completeness, or suitability for any purpose of the information and related graphics published in this site. The information contained in this site may contain technical inaccuracies or typographical errors. All liability of EUROPERFUMERY LTD howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by law.
Are All the Products Genuine?
All of our products are 100% genuine. We only stock branded items and do not deal in imitations. We are an established firm who have been dealing in perfumes and aftershaves for over 15 years.
What liability is there for the contents of this website?
Neither EUROPERFUMERY LTD nor any of its directors, employees or agents will be liable for damages arising out of or in connection with the use of this site or the information in it. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or to property and third party claims, save that nothing shall exclude or restrict liability for death or personal injury resulting from the negligence of EUROPERFUMERY LTD, its directors, employees or agents.
EUROPERFUMERY LTD reserves the right at any time to revise its prices and discounts or the details given on this site (including any terms and these disclaimers) without notice. All orders for goods are subject to availability. EUROPERFUMERY LTD reserves the right to refuse to supply to any individual or company for whatever reason. No responsibility will be undertaken for any typographical errors, inaccuracies or any technical malfunction leading to the change of information, prices and discounts within the site.
Are links to other sites affiliates of yours?
Certain links, including hypertext links, in this site will lead you to web sites or pages that are not under the control of EUROPERFUMERY LTD. Links are provided for convenience and inclusion of any link does not apply endorsements in any way of the site to which it links.
Is your site safe?
www.1Perfumery.co.uk uses a secure server that implements SSL technology (certified to the required standard for encrypted credit card transactions by VERISIGN to protect your credit card information and assist your shopping experience. However, any losses incurred or sustained by customers who transmit information by means or e-mail or other Internet link shall be borne solely and exclusively by that customer and in no event shall any such losses in whole or in part be borne by EUROPERFUMERY LTD. When using a public computer, you must sign out when you have finished shopping.
If you discover that goods have been ordered using your credit card by someone not authorised to do so, www.1Perfumery.co.uk will refund to you the money it receives provided that: (a) you inform your credit card company and www.1Perfumery.co.uk of the unauthorised purchase as soon as you discover it; and (b) you co-ordinate with your credit card company, www.1Perfumery.co.uk and, if necessary, the police in relation to the unauthorised use.
We do not store credit card details nor do we share customer details with any 3rd parties
Payment and Payment options
What are the different ways I can pay? We accept payment via credit and debit cards. However you want to pay, we must receive payment of the whole of the price of the goods you order before your order can be accepted. Our acceptance of your order brings into existence a legally binding contract between us.
Paying by Credit/Debit Card (Off-line) Customers not wishing to purchase items by credit card on line (see Security section) may wish to print our their order form and fax or mail it to us instead.
Personal Cheque Customers can choose to pay by personal cheque. To do so simply print out your order form and mail it to us along with your cheque. Perfume Shopping can only process cheques denominated in pounds Sterling and drawn on an UK bank.
Customers should note that orders placed by cheque would only be sent to the customer once the cheque has cleared. Therefore, orders may be delayed by 8 to 10 days.
Delivery and Delivery Charges
We ship all orders via GLS recorded delivery. All European orders are delivered by GLS.
European countries where we deliver include: Austria, Belgium, Bulgaria, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden. We do not ship international or to other European destinations.
Items are generally shipped the next working day and should arrive within the following timescales: Delivery Information
What is your returns policy?
EUROPERFUMERY LTD strives to satisfy the customer and offer the highest levels of quality and service. If for any reason you are dissatisfied with our product, simply follow the directions below to return the order within 10 days of purchase date and we will promptly process your request and refund your money. Please ensure the product is in all its original packaging and has not been used. Send the items back to;
EUROPERFUMERY LTD, 220C, BLYTHE ROAD, W14 0HH LONDON (UK)
Please contact our customer service team before returning any item. Unfortunately we cannot refund postage unless the goods were faulty at the time of delivery or the order was incorrect. We advise that you send items back by either recorded or special delivery.
We will ensure that your credit card is credited within 30 days for any returned items.
All design, text and the selection or arrangement thereof are the copyright of www.1Perfumery.co.uk. All images and graphics used on the site are protected by copyright. Permission is granted to electronically copy and print in hard copy portions of this site for the sole purpose of placing an order with EUROPERFUMERY LTD or browsing or using this site as a shopping resource. Any other use of materials on this site (including reproduction for purposes other than those noted above and alteration, modification, distribution, or republication) without the prior written permission of EUROPERFUMERY LTD is strictly prohibited.
EUROPERFUMERY LTD is the owner of the www.1Perfumery.co.uk domain names and other intellectual property rights. All other trade marks, product names and company names or logos cited herein are the property of www.1Perfumery.co.uk or their respective owners. No permission is given by www.1Perfumery.co.uk to use any of these marksintellectual property rights, get-up, product names, company names, logos or titles and any use may constitute an infringement of the owner's rights.
These terms and conditions shall be governed and construed in accordance with English Law and the English courts shall have exclusive jurisdiction to resolve any disputes arising between us. If any provision of these terms and exclusions shall be unlawful, void or for any reason unenforceable (including any provision in which we exclude our liability to you) then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
Circumstances beyond our control
We will not be liable to you for any failure to deliver goods or delay in doing so or for any damage or defect to goods delivered where the failure, delay, damage or defect is caused by any event by circumstance beyond our reasonable control (including, without limitation, strikes, lock-outs, and other industrial disputes).
Colour / Product Disclaimer
www.1Perfumery.co.uk has made every possible effort to deliver an accurate image and shade for all of our products. However, pixation, brightness and colours vary between computer monitors. The individual's user settings may also slightly misrepresent the colour perceived. www.1Perfumery.co.uk does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by www.1Perfumery.co.uk itself is not as described, your sole soloution is to return it in unused condition.
These terms and conditions, together with our current web prices, delivery details and contact details, set out the whole of the agreement between us. In particular nothing said by any of our staff or agents should be understood to be a variation to these terms and conditions or as an authorised representation about the nature or quality of any goods offered for sale by us. We shall have no liability for any such representation being untrue or misleading.